DeliveryWe do not currently ship to the Channel Islands or BFPO addresses.
We will deliver your goods to mainland UK addresses by First or Second Class Royal Mail delivery. We do not currently deliver outside the UK may vary.
- We aim to process and pack your order within 24 - 48 hours of receiving it
- When your order has been packed, you will receive an email to confirm dispatch from our warehouse. This email will also confirm your chosen the method of delivery
- Order status can be found by logging in to your account
- Inevitably, deliveries may be attempted when you are out, in which case a card will be left to notify you. You should follow the instructions on the card
Royal Mail Second Class aim to deliver your letters and parcels in two or three working days, including Saturdays
If your order has not been delivered within the estimated delivery time, please contact firstname.lastname@example.org.
- First Class up to five working days
- Second Class up to eight working days
See our Cancellations, returns and refunds section in our Terms & Conditions page for detailed information.